Powered by Smartsupp
Galaxy Investments

LEGAL INFORMATION

TERMS AND CONDITIONS

Your access to and use of the web sites (“Services”) of Galaxy Investments are conditioned on your acceptance of and compliance with these Terms of Use (“Terms”). By accessing or using the Services, you agree to be bound by these Terms. If you are accepting these Terms and using the Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so. You may use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules, and regulations.

Ownership

All materials on this web site are owned or licensed by Galaxy Investments and/or its third-party providers and are protected by US and international intellectual property laws. Unless otherwise indicated, all service marks, trademarks, and logos appearing on this web site are the exclusive property of Galaxy Investments. The information, materials, and other content of this web site may not be copied, displayed, distributed, downloaded, licensed, modified, published, reposted, reproduced, reused, sold, transmitted, used to create a derivative work, or otherwise used for public or commercial purposes without the express written consent of Galaxy Investments.

Products and services

The information, materials, products, and services on this web site are current at the time of writing and are subject to change. Not all products and services are available in all geographic areas. Your eligibility for particular products or services is subject to determination by and the approval of Galaxy Investments. No solicitation is made by Galaxy Investments to any person to use any information, materials, products, or services in any jurisdiction where the provision of such information, materials, products, and services is prohibited by law.

The information on this web site or in any communication containing a link to this web site is not intended to constitute investment advice or an offer to sell, or the solicitation of an offer to purchase shares or other securities.

Investment products and services are available through Galaxy Investments. Investment products and services are not FDIC-insured, are not deposits or obligations of, or guaranteed by, any bank, and involve investment risks, including the possible loss of the principal amount invested. Investors should always obtain and read an up-to-date investment services description or prospectus before deciding whether to appoint an investment manager or invest in a fund.

International use

Galaxy Investments makes no warranties that materials on this web site are appropriate for use in countries other than the US. Because the web site may be accessed internationally, you agree to comply with all local laws, rules, and regulations including, without limitation, all laws, rules and regulations in effect in the country in which you reside and the country from which you access the web site. The information on this web site is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject Galaxy Investments or its affiliates to any registration requirement within such jurisdiction or country.

No warranty

Galaxy Investments does not warrant the accuracy, adequacy, completeness, or timeliness of the information, materials, products, and services on this web site or the error-free use of this web site. All information, materials, products, and services are “as is” and “as available.” No warranty of any kind, express or implied, including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose, and freedom from computer virus is given in conjunction with the information, materials, products, and services. Any views expressed herein are those of the author(s), are based on available information, and are subject to change without notice. Individual portfolio management teams may hold different views and may make different investment decisions for different clients. Galaxy Investments does not warrant that the web site will meet your needs. You agree to assume the entire risk as to your use of the web site.

Limitation of liability

In no event shall Galaxy Investments be liable for any damages, losses, or liabilities including without limitation, direct or indirect, special incidental, consequential damages, losses, or liabilities, in connection with your use of this web site or your reliance on or use or inability to use the information, materials, products, and services on this web site, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line or system failure, even if Galaxy Investments is advised of the possibility of such damages, losses, or expenses.

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THIS WEB SITE IS PREDICATED UPON YOUR WAIVER OF ANY RIGHT TO SUE Galaxy Investments OR ITS AFFILIATES DIRECTLY OR TO PARTICIPATE IN A SUIT FOR ANY LOSSES OR DAMAGES RESULTING FROM YOUR USE OF THIS WEB SITE.

Indemnification

As a condition of your use of the Services, you agree to indemnify and hold Galaxy Investments, its affiliates, and its and their respective partners, directors, employees, and agents harmless from and against any and all claims, losses, liability, costs, and expenses (including but not limited to attorneys’ fees) arising from your use of the web site or from your violation of these Terms.

Hyperlinks

Your use of the hyperlinks on this web site to other Internet web sites is at your own risk. Galaxy Investments is not responsible for the content or accuracy of third-party web sites hyperlinked from this web site, nor does it guarantee the products or services offered on third-party web sites. You should review the privacy statements of a web site before you provide any personal or confidential information.

Web site security and restrictions on use

As a condition to your use of Services, you agree that you will not, and you will not take any action intended to: (i) access data that is not intended for you; (ii) invade the privacy of, obtain the identity of, or obtain any personal information about any other user of this web site; (iii) probe, scan, or test the vulnerability of this web site or Galaxy Investments’s network or breach security or authentication measures without proper authorization; (iv) attempt to interfere with service to any user, host, or network or otherwise attempt to disrupt our business; or (v) send unsolicited mail, including promotions and/or advertising of products and services. Unauthorized use of the web site or Services, including but not limited to unauthorized entry into Galaxy Investments’s systems, misuse of passwords, or misuse of any information posted to a web site, is strictly prohibited. Portions of the web site are designated for password access only as indicated by a lock icon. In these instances, if you do not have an authorized password, no access is permitted.

Sponsored content

Materials labeled Sponsored Content are the product of a paid promotion or partnership with a third- party content provider. This content has been developed directly by or with assistance from Galaxy Investments. Galaxy Investments has received permission to use this material on this website. Galaxy Investments is not responsible for any materials produced by the third-party provider that were not directly commissioned and/or approved by Galaxy Investments. Please see further information about third-party website content.

Third-party content

Galaxy Investments may offer links to other third-party websites. When you click on these links you will leave Galaxy Investments’s website and will be redirected to another site. The links are provided solely for your convenience and for informational purposes only; they do not constitute an endorsement, guarantee, or an approval by Galaxy Investments of any of the products, services, or opinions of the third party. Galaxy Investments makes no representation or warranty regarding the accuracy, legality, or content of the third-party site or the links. These sites are not under the control of Galaxy Investments. Please also be aware that the security and privacy policies on these sites may be different than those of Galaxy Investments. Please read third-party privacy and security policies closely. If you have any questions or concerns about the products and services offered on linked third-party websites, please contact the third party directly.

Confidentiality and password security

Certain parts of this web site may be protected by passwords or require a login. You are responsible for maintaining the confidentiality of any user names, passwords, security questions, and answers. All information available through the privileged area of the site is confidential and proprietary to us. This includes all investment information and results, offering materials, financial statements, and other information provided through this part of the site.

You will use your best efforts to keep all this information strictly confidential. You will not disclose any of this information to any person or use it for any purpose other than those strictly permitted by us, in writing.

Severability

If any provision of these Terms is deemed unlawful, void, or for any reason unenforceable, then that provision will be reformed only to the extent necessary to make it enforceable, and it will be deemed severable from these Terms and will not affect the validity and enforceability of the remaining provisions.

Applicable law

These Terms and any action related thereto are governed by Massachusetts law and applicable US federal law. Any dispute relating to the above shall be resolved solely in the state or federal courts located in Massachusetts.

Privacy statement

If you are located in the EU (or are a client or prospect of a Galaxy Investments affiliate located in the EU), please click here for additional information provided pursuant to the EU General Data Protection Regulation.

Galaxy Investments respects the privacy of its clients and the confidentiality of information pertaining to its clients.

Information we collect
We may collect non-public personal information about you on RFPs, questionnaires, and other forms we receive from you, as well as from personal contacts such as correspondence, e-mail, telephone calls, or meetings. We may also receive information about you from third parties, such as your accountants, lawyers, financial consultants, and/or other service providers. It also is possible to receive information from web browsers and apps regarding certain of your online activities using cookies, or other common tracking technologies. Please see our Cookies Policy for more information.

Information sharing
Galaxy Investments seeks to provide seamless service to all clients. To facilitate that process, personal information regarding client accounts is shared broadly between affiliates within the Galaxy Investments . For example, an affiliate may share information with other affiliates in order to facilitate portfolio management or provide client liaison services to a particular client or in order to identify potential client needs for additional investment management services.

Galaxy Investments generally does not share non-public personal information with unaffiliated third parties, except as necessary to perform the investment management services it has been hired to provide. For example, Galaxy Investments may share non-public client information with brokers and custodian banks in order to buy and sell securities and record those purchases and sales accurately. As a general rule, Galaxy Investments does not engage in joint marketing arrangements with unaffiliated third parties that involve the sharing of non-public information regarding Galaxy Investments’s clients. Galaxy Investments does not provide client information to unaffiliated third parties for their own marketing purposes.

Galaxy Investments does not disclose your information except as required or permitted by law. In the event that Galaxy Investments is involved in a merger, acquisition, reorganization or sale of assets, or bankruptcy, your information may be transferred or sold as part of that transaction.

Security policies
We use technical, administrative, and procedural measures in an attempt to safeguard your personal and other information from unauthorized access or use. Users are responsible for maintaining the secrecy of their own passwords. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us by contacting your relationship team member.

Transfer of data to other countries
Galaxy Investments is a global business and as a result we or our third party processors collect and transfer personal data globally and may transfer your personal data to locations outside of your country. Your personal data may also be processed by individuals operating outside your country who work for Galaxy Investments or for one of our vendors. Where Galaxy Investments transfers your personal data to another country, it is required to do so in a manner consistent with legal requirements.

Deposit Terms

No Deposit fees are applicable to users.

Users are required to transfer investment funds to the correct Galaxy Investments official addresses as listed, we are not liable for any error of address made by the user while depositing funds.

Users are required to correctly enter the invested amount, transaction ID and their username while saving a deposit for seamless deposit process.

Withdrawal Terms

We aim to provide a straightforward withdrawal process for our investors. Please familiarize yourself with the following updated terms and conditions regarding withdrawals.

Withdrawal Requests:

Investors can initiate withdrawal requests through their account dashboard or designated platform. Withdrawal requests will be processed promptly upon verification and approval within 3 business days.

Processing Fee:

Galaxy Investments DO NOTcharge a processing fee currently. All Investors will withdraw their funds without any charges

Exceptions:

Certain withdrawal transactions may incur a processing fee, subject to specific terms and conditions outlined by the platform/plan according to the requirement of the investment. Exceptions may apply in certain scenarios as determined by the platform.

Agreement to Terms:

By initiating a withdrawal request, investors acknowledge and agree to the processing fee policy outlined in this section. Investors understand that they are responsible for transferring the processing fee amount to the platform's designated account before receiving the withdrawal payment.

Contact Us:

For any inquiries or assistance regarding withdrawals or the processing fee policy, please contact our customer support team at support@galaxyinvestments.org.

Amendments and Updates:

This withdrawal policy is subject to periodic review and updates by the platform. Amendments to the processing fee rate or policy will be reflected in the updated terms and conditions, effective immediately upon implementation.

Users are required to enter their correct wallet addresses on their user dashboard section for withdrawal before initiating a withdrawal, Galaxy Investments will not be held liable for an incorrect wallet address entered by the user

For users investing on Capital Compass, a minimum total investment threshold is required before initiating a withdrawal, as our system cannot process a withdrawal lower than that minimum.

Users must adhere to these terms outlined in our website's terms and conditions for a seamless withdrawal process.

Changes to terms of use

We may revise and update these Terms from time to time without prior notice; the most current version will always be at https://galaxyinvestments.org/indexterms.html. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.

Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by Galaxy Investments Ltd on this web site, constitute the entire agreement between you and Galaxy Investments Ltd concerning your use of the Services. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

If you have any questions about these Terms, please contact us at: support@galaxyinvestments.org